Frequently Asked Questions

The best way to place an order is to fill out the Order Inquiry Form. Please be as detailed and specific as possible to avoid confusion, errors, and multiple email exchanges. Once you complete the order inquiry form, please allow 24-48 business hours for a response. 

To guarantee your date, we recommend to book your order at least 2-3 weeks prior to your event date to ensure availability. 

Yes. All orders under $75 require payment in full at the time of booking. Orders totaling $75 or more require a 50% non-refundable retainer to secure your event date. The remaining balance will be due one week prior to your event date. Orders will be confirmed once retainer or payment in full is received (whichever is applicable). 

Courtni's Creations does not offer delivery services at this time.

We are located in Greensboro, NC. Full address will be provided after final payment is made.