Cake/Treat Care

• Please ensure that your vehicle is air conditioned with a level surface space available.
• It is recommended that treats/cakes/cupcakes are placed on the front passenger floorboard of your vehicle. If your vehicle does not have leveled seats, please bring a large towel to level surface.
• Prior to picking up your order, clear the level space of any loose objects that can roll or smash your order. In addition, please vacuum/shake out any debris that can get onto the cake/treat box.

• Under no circumstances should a cake/treats be transported on a vehicle seat because it is not a flat surface. (It is also highly discouraged to transport your cake on someone's knee/lap.
• When driving, please drive carefully and avoid sharp turns, sudden stops, and speeding.
• Allowing pets to. be in the car during cake transport is strongly discouraged.

Do not leave your cake/treats in the car while running into the store for balloons or other items. If the sun is out, the interior of your car will be warmer and the cake/treats will melt.

• During warmer months, humidity and heat can be very harsh on both the cake/cupcakes and icing. We keep all orders refrigerated, and recommend that our clients do the same.
• Keeping your cake/treats outdoors for long periods of time can lead to buttercream and chocolate melting, damage the structure, and change the quality and stability of your order. 

Do not place your treats in direct sunlight as the light from the window will cause the cake/treats to get too warm and melt.

Do not place your cake/treats on the counter near a warm stove as the heat and/or moisture from the stove will cause the "room" temperature to rise and the cake/treats to melt.

Please Note: Once you pickup your order, Courtni's Creations cannot be held liable for any damage or failure that may occur once the order leaves our possession or during transport, handling, set up or display. Once you have picked up your order, it is your responsibility to transport it directly to the event venue and not leave it unattended in your vehicle or anywhere outside.